BDC Agent - Automotive
Arlington Heights
BDC Agent - Automotive
Full Time • Arlington Heights
Benefits:
- Bonus based on performance
- Company parties
- Health insurance
- Training & development
The BDC Agent is responsible for managing internet and phone leads, communicating with customers, and setting confirmed appointments for the sales team. This is a high-impact role directly tied to sales performance.
Key Responsibilities
- Handle all incoming leads (internet, phone, text)
- Respond quickly and professionally using VinSolutions
- Set and confirm appointments for the sales team
- Follow up with:
- Internet leads
- Missed opportunities
- Previous customers
- Maintain consistent communication with Sales Managers
- Ensure all appointments are properly confirmed (no guessing)
- Log all activity in CRM accurately
Daily Expectations
- High volume of outbound calls and follow-ups
- Fast response time on all new leads
- Strong communication and persistence
- Proper tracking of all customer interactions
Requirements
- Previous BDC or call center experience preferred
- Strong communication skills (phone, text, email)
- Ability to handle objections and stay persistent
- Organized and detail-oriented
- Comfortable working in a fast-paced environment
What We Expect
- No missed or ignored leads
- Accurate appointment setting (no false confirmations)
- Strong follow-up process
- Daily accountability and performance tracking
Compensation
- Base hourly pay + performance bonuses
- Bonus based on:
- Appointments set
- Appointments shown
- Deals closed
Why Autos of Chicago
- High lead volume
- Strong inventory and brand presence
- Opportunity to grow and earn based on performance
Apply Today
If you are motivated, consistent, and know how to turn leads into appointments, we want you on our team.
Benefits:
- Employee assistance program
- Health insurance
- Paid training
- Professional development assistance
- Referral program
Compensation: $57,000.00 - $72,000.00 per year
About Us
We specialize in rare and unique luxury used cars in Downers Grove like Mercedes-Benz, BMW, Audi, Land Rover, Porsche, Lamborghini, Ferrari and Aston Martin vehicles. We’ve sold over 9,000 cars, trucks & SUV's since we first opened our doors in 2015. The reason for our success: 100% transparency & ZERO sales pressure.
We’re a family-run and operated business that takes great pride in hand-selecting the cars for our lot. We’d never sell a vehicle we wouldn’t buy ourselves. Most models in our 200+ certified pre-owned inventory are just 2 or 3 years old.
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